Nerd Arsenal: 6 Recommended Social Media & Advertising Blogs

By Libby Issendorf, June 15, 2010

As social media strategist for Flint Group, I’m often asked how I can keep up with the rapid pace of social media. By myself, I certainly can’t. So besides relying on Josh, Andy, Jen, and the rest of the Flint team to help me stay on top of the trends, I rely on my Google Reader full of social media blogs. Let’s take a peek inside my nerd arsenal:

Convince and ConvertSocial media marketing
These days you can’t throw a rock at the Internet without hitting a blog from a social media “expert.” But among the so-called experts, Jay Baer stands out from the crowd (and I’m not just saying that because Flint Group works with him). On Convince & Convert, Jay lives up to his promise of being a “hype-free” social media consultant with brilliant insight into social media strategy. Not to mention, he’s a really nice guy.

Nielsen WireTV and online statistics and reports
I started my advertising career in the media department, so I have a deep respect for numbers and metrics. Nielsen Wire regularly publishes useful statistics, from the top TV shows to the leading websites.

Mashable Social Media • Social media news and marketing
As the most all-encompassing social media guide online, Mashable is not where I’d send beginners to get an overview of social media. However, it’s an excellent place to search for specific information, and they have written a wealth of case studies, guides, and how-tos. Looking for a conference or social media event in your area? Check the weekly Mashable Social Media Events Guide.

Advergirl • Advertising and branding
Leigh Householder (better known as Advergirl) doesn’t post often, but when she does, it’s worth reading. She pumps her blog full of thought and insight, especially the series she has written on Getting Interactive, her Social Manifesto, and Advice for Newbies. Leigh contributes to What’s Your Digital iQ, which specializes in digital healthcare marketing. She’s also an incredibly kind person.

Lies, damned lies, and statistics • Statistics and commentary on all things digital
Dirk Singer of Rabbit keeps this blog full of the most recent social media news and statistics, along with commentary about why they matter. I especially appreciate the mobile/smartphone data he posts, and the commentary on news articles such as Time’s inclusion of Foursquare in their “worst inventions” issue.

Smart Brief on Social Media • Social media headlines in daily e-newsletter form
I guess this might be cheating, since it’s not actually a blog. SmartBriefs deliver the headlines daily to your inbox. A few seconds of headline skimming alerts me to trends and new campaigns from major players.

I also regularly read The Social Path, Social Media Explorer, Dim Bulb, the New York Times Media & Advertising, AdAge, AdFreak, and over 100 others. What are your blog must-reads? Please post in the comments.

Be the spark

By Sarah Libbon, June 14, 2010

I’m going to let you in on a little secret. Agencies get almost as excited about their work as parents with a brand new baby! And like any good parent, we like to brag a little about our creations, so here’s a page for the brag book.

The WestmorelandFlint team is proud to be helping the Duluth Children’s Museum ignite support for its capital campaign to relocate and expand. The fifth-oldest children’s museum in the nation, it has been offering unique play and learning experiences for children and families for over 80 years. Many of us at WestmorelandFlint have either “grown up” in the museum or are now bringing our children to “spark their imaginations.”

Our work with the museum began with a communications strategy for the museum’s capital campaign that is now being implemented in numerous ways, including a case statement, kick-off event plans and invitations, a progress display, business cards, and there’s more to come!

Our goal was to create communication materials that would convey the museum’s commitment to children, families, learning and the environment. Working alongside the Duluth Children’s Museum staff, board and capital campaign committee, we created the campaign theme “Be the Spark.” The colors, photos and graphic elements of these pieces convey play, learning and fun. The business cards even have an actual spinning pinwheel, representing the museum’s logo.

Take a look at the pieces we created for the museum and let us know what you think. We hope they will inspire you to be the spark and light the way for children for generations to come.

20600_3_invite2                                              DCM_bizcard
 

 

 
 

DCMPostcard2 

 
 

DCMPostcard

Feeding our app-etite

By Ken Zakovich, June 7, 2010

Apps are huge right now—as in asteroid-plummeting-to-Earth huge. They started on phones, and have quickly expanded to televisions. Who knows where they’ll wind up next? The reason for their popularity is well, simple. Meaning they’re simple to use and help simplify tasks like finding a restaurant or keeping up on the latest news. Companies are developing more than just useful programs. They’re finding new ways to market their business in an organic way.

For example, let’s say the brand is Miracle-Gro. Wouldn’t an app that reminds you to water your plants be helpful? Yes, and it would illustrate that the company cares about the health of your plants and how happy they make you feel. It helps position Miracle-Gro as an expert in plant care. And while the app should only be about watering plants, if you wanted to go further, then Miracle-Gro has a website, products and answers for you.

mzl_mwtbqcgi_175x175-75stbuxdw419MC_ATM_Hunter

Do apps like MasterCard’s ATM Hunter, Weber’s On the Grill, Vans Hub by Genwi LLC, or myStarbucks need to exist? Absolutely, and they should be the best in their category. The consumer can be engaged anywhere, not just in your store or when using your product. They are now actively sharing in an experience when they need you. This is a big payoff because it is hard for customers to let go of brand relationships when they become connected in new and emotional ways.

Praxis Strategy Group Initiative focuses on “living wage jobs” for Central Oregon

By Dave Roby, May 28, 2010

The non-profit group Deschutes Economic Alliance held a conference Monday at the Oxford Hotel in Bend. They introduced an initiative to develop a county wide plan attracting living wage jobs to Central Oregon. They’ve hired a company, Praxis Strategy Group to help research what needs to be done to create more jobs here.

Delore

Dr. Delore Zimmerman

President of Praxis, Delore Zimmerman said, “We are working with the Deschutes Economic Alliance in identifying some very focused areas where we can concentrate on how to make a difference here in the local economy.”

Praxis helps brings jobs to communities and regions by utilizing BEST PRACTICES and coordinating collaboration between business, government and universities.  Based in Grand Forks, ND, Praxis has offices in Fargo, ND, Los Angeles, CA and Praxis Africa in Accra, Ghana. A local group of business people are funding the study.

Praxis Strategy Group is a partner with the Flint Group

How’s your (client-agency) marriage?

By Chris Hagen, May 25, 2010

This year Bill and I will celebrate our 32nd wedding anniversary.  It was a big year for weddings among our friends and family, but not all of these marriages survived. So every time I hear of the relationship between a communications firm and a client referred to as a marriage, I have to agree. There are great days, good days and bad days in a marriage. But the relationships that endure are those built on mutual trust and respect.

That was a point in a discussion that I had yesterday with Roger Reierson, Flint Group CEO and fearless leader. He had handed me an article printed in the Canadian newspaper The Globe and Mail that he had kept entitled “In praise of older relationships” by business columnist Simon Houpt. Houpt’s article was in reaction to the news that Chevrolet had dropped Detroit-based Campbell-Ewald as its ad agency after a 90-year relationship. Frankly, long term relationships of that magnitude are rare in our industry, but at the Flint Group we feel blessed that we have bucked those industry averages. Many clients have been with us for more than a decade and several go back to our beginnings in the 1940s.

Houpt interviewed multiple clients and agencies for his article. Like several agency heads he talked to, we’ve lost clients that focused on the next hot agency (he called them the shiny new object) or because we didn’t give them “what they want” without questioning the positioning, the strategy or the impact on the brand. But inevitably their new relationships seem to fail as well.

The article and our discussions internally focus on the same truth, that the best creative work – and the best results – come out of deep, earned trust between an agency and the client. That kind of partnership is about working together, day in and day out. Much like a marriage. Don’t you agree?

The importance of access and trust.

By Andy Reierson, May 24, 2010

3434414425_bc814b8a35By granting your agency access to any and all information it needs to be successful, you will most likely achieve better results. Why? It allows them the ability to truly measure the effectiveness of their efforts, make tweaks and changes to marketing activities as they need, and most importantly, have a clear idea of how your marketing objectives relate to the long-term goals of your organization. All the while, building trust that you are going to let them do the job you hired them to do, and not treat them like a vendor.

I realize that every business has some information they don’t want to share. Be sure you are forthcoming with what is off limits early, and clearly explain why it’s not available. Likewise, if your agency asks you for information that doesn’t seem relevant, ask them why they value it. Remember, agencies are just trying to do their job, and the more information they have, the better they can do their job. The better they can do their job, the better off you will be.

What information are you not willing to share with your agency? Why?

Photo by notsogoodphotography.

Is this thing working? Two schools of thought on measuring effectiveness of social media

By Jessica Stauber, May 21, 2010

Have you dipped your toes into the vast world of social media? Maybe you’re slowly stepping into Facebook or beginning to chirp a few Tweets. Or you could be “all in,” using several social media tools to interact with your key audiences.

Whatever the case, how do you know if the time and effort you’re putting into social media is working? According to leading social media expert Jay Baer, there are two schools of thought: the pet naming program and the baby naming program. It’s a round-about analogy, but worth the read.

In a nutshell, as with any marketing effort, start with a strategic plan. Among other things, the plan must include the specific objectives you want to achieve, as well as how you’re going to measure whether you’ve achieved them.

Make your goals realistic and know they won’t happen overnight. But by methodically working a well-thought-out plan, you will reach your goals.

If you want help developing a social media strategic plan, we’d love to be your partner. Or if you have any questions, shoot me a note.

Mirror mirror on the wall, do I have the worst company culture of them all?

By Eric Piela, May 20, 2010

Long before I was seduced by marketing’s vivacious curves, I spent the better half of my academic years studying organizational communication and culture.  I had the pleasure of rekindling this crush at the Silverpop Client Summit where the CEO of Zappos, Tony Hsieh, gave a keynote presentation on his company’s core values and keys to success (Hsieh sold Zappos to Amazon last year for $1.2 billion dollars). The man is brilliant, and if you get a chance to see him speak or read his book “Delivering Happiness”, do it.

For this post, I thought I would share a few of his corporate culture beliefs I know you’ll fall in love with.

1) Company culture trumps customer service

While delivering “wow” in every customer service interaction is a hallmark at Zappos.com,  Hsieh admits that company culture is the number 1 priority for Zappos.com.  In fact, when hiring, regardless of how impeccable a candidate’s work ethic or knowledge skill set may be, it is character that is always the deal breaker.  Hsieh credits “hiring for culture” is the single most compelling reason for his success.  “We interview people for culture fit.  We want people who are passionate about what Zappos is about—service.  I don’t care if they are passionate about shoes.”  As we have all experienced, it only takes one person to poison a positive culture so each candidate’s attitude and character is scrutinized above all else.  Once hired, to help influence culture, each employee goes through 5 weeks of standardized training (as I recall, I had around 5 hours).  Every new employee is given a culture book, a twitter account and, regardless of position, spends 2 of those 5 weeks on the phone taking customer service phone calls. Finally, to ensure everyone who is hired is there because they truly want to be, each new team member is offered $2,000 to quit at any time from their first day of training up to a few weeks into their job. Now that’s bold!

2) Inspiration trumps motivation

While managers are looking for someone who is motivated, Hsieh argues that what we really should be looking for someone who finds inspiration in their work.  Motivation ebbs and flows depending goals, projects, and deadlines but those who are inspired by their company and their job will consistently work more passionately and with more purpose.   Hire for talent and let them apply that talent every day.  Additionally, inspiration can grow through the vision and culture of a company.   A culture that lives those core values in it’s practices, procedures, and trainings is catalyst for organic grown inspiration.

3) No core values. No strong culture.

In order for a company to have strong culture, Hsieh claims a company must have committable core values, whatever those values happen to be.  They need to be more than a banner in the office or a card pinned up in a cube.   Check out this list of traits he looks for in prospective hires:

1. Deliver WOW through service
2. Embrace and drive change
3. Create fun and a little weirdness
4. Be adventurous, creative, and open-minded
5. Pursue growth and learning
6. Build open and honest relationships with communication
7. Build a positive team and family spirit
8. Do more with less
9. Be passionate and determined
10. Be humble

These traits line up to the type of core values and company culture that Hsieh desires and they may be completely different for you.  The bottom line is figuring out what your company values are and then committing to them, meaning that you are willing to fire and hire people based on those values.

Are company values as important to your organization? Do you think he places too much emphasis on values?

Joel Kotkin ~ an interview with Charlie Rose

By Dave Roby, May 19, 2010

Acclaimed interviewer and broadcast journalist Charlie Rose engages America’s best thinkers, writers, politicians, athletes, entertainers, business leaders, scientists and other newsmakers in one-on-one interviews and roundtable discussions.

Mr. Joel Kotkin

joel-kotkin - 65 percentAn internationally-recognized authority on global, economic, political and social trends, Joel Kotkin is the author of a new book, THE NEXT HUNDRED MILLION: America in 2050, published in February by The Penguin Press. The book explores how the nation will evolve in the next four decades. It has received rave reviews from The New York Times, Wall Street Journal, the Globe and Mail, and National Public Radio.

Mr. Kotkin is Distinguished Presidential Fellow in Urban Futures at Chapman University in Orange, California and an Adjunct Fellow with the Legatum Institute based in London, UK. A highly respected speaker and futurist, he consults for many leading economic development organizations, private companies, regions and cities. Joel is also a Senior Fellow with the Center for an Urban Future in New York City; and a Senior Consultant with the Praxis Strategy Group in Fargo, North Dakota.

The Charlie Rose Interview

Praxis Strategy Group is a partner with the Flint Group of Companies

The States and Economic Development, Identifying Top Performers

By Dave Roby, May 12, 2010

enterprising-states-title-image_0

This is an excerpt from “Enterprising States: Creating Jobs, Economic Development, and Prosperity in Challenging Times” authored by Praxis Strategy Group and Joel Kotkin. The entire report is available at the National Chamber Foundation website, including highlights of top performing states and profiles of each state’s economic development efforts.

States throughout American history have done everything they can to cultivate, attract, retain, and grow the businesses that comprise the most fundamental building blocks of their economy. Even in today’s volatile global economy states with severe unemployment and budget woes can point to policies, programs, and investments that foster new economic opportunities and create jobs.

Read the full report.

Read part one in this series: The Jobs Imperative: Power to the States

Many state economic development organizations were originally established with business recruitment and attraction as their primary focus. But today’s mix of state approaches to economic development has moved well beyond earlier, sometimes singularly focused attempts to lure footloose businesses with huge financial incentives and/or by offering a business climate based on cheap labor, low taxes, and lenient regulations.

States, nonetheless, still compete with each other for companies in “traded sectors” and jobs in the global economy, either directly or by virtue of unique assets and resources, and this sometimes involves financial incentives and tax abatements. But there is growing momentum among governors and state legislatures to grow their economies from within by creating a new set of competitive advantages that include building human capital through workforce development and training, harnessing the power of science and technology assets, making strategic investments in infrastructure, reaching out to global markets, developing opportunities related to energy and the environment, and spurring entrepreneurship and innovation.

Generally, state economic development efforts include an interrelated array of policies, programs and investments, falling into three major categories: (1) an entrepreneurial approach focusing on new business and technology-based development, oftentimes with a focus on bolstering productivity and innovation; (2) recruitment, expansion, and retention strategies emphasizing financial incentives or investments and other programs, including international trade and export promotion; and (3) “fertile soil” policies28 that create the conditions for growth that will benefit almost any type of business by streamlining governmental regulation, optimizing taxes, investing in infrastructure, and/or by providing a better-educated, more highly skilled work force.

While it is up to state governors and legislators to set the environment for development to flourish, ultimately economic development success is defined by execution at the local and regional level. With well designed state-implemented development tools, effective workforce development and skills training systems, and strong infrastructure, states can give local economic developers the power to assist the growing businesses, to broker the key partnerships, and to lead the key initiatives that create the jobs needed to sustain our growing population.

Most of all, states must carefully weigh policy to refrain from constructing barriers to private enterprise growth. Many of the most effective economic development initiatives start from grassroots efforts or private sector business leaders, so supporting these efforts from the state level is imperative.

Measuring the States: A List of the Top Performers
A primary goal of any state economic development program is not only to increase the number of jobs in the state, but to improve the quality of jobs and the overall prosperity of the state’s residents.

This study combines metrics for each economic development policy area to measure overall high performers in each policy topic area. States are compared in each metric and top states are determined by a composite comparison of all metrics in overall performance and in each policy area. For a full description of all metrics and results for each state as well as top performers in exports, innovation, workforce development, infrastructure, and tax and regulation, see the full report.

To establish the overall best performers we combined measures of Job growth rate since 2000 and since 2007; Gross State Product (GSP) measures: real GSP growth since 2000, GSP per job 2008, Growth in GSP per job 2000-2008; and income: per capita personal income growth 2000-2009 and median four person family income adjusted for cost of living, 2009.

Top Overall Growth Performers

  1. North Dakota – While North Dakota’s low unemployment and recession resistance is often attributed to healthy agriculture and energy sectors, its construction and manufacturing sectors are relatively healthy and the state has seen 42% job growth in professional and technical services and 36% in management of companies since 2002. North Dakota is the top job performer since the 2007 peak and is fifth since 2000. The state also places first in growth in GSP per job (productivity increase), second in GSP growth and third in per capita income growth. Recent investments in research and development (R&D) infrastructure are beginning to pay off as the state is the fastest growing in science, technology, engineering, and mathematics (STEM) job growth.
  2. Virginia – Already a professional and technical services powerhouse in 2002, Virginia added another 135,000 jobs in that sector since that time, fueled by 90,000 new jobs in computer systems design and management and technical consulting services. The state’s high incomes and slightly below average cost of living placed it first on our cost of living adjusted family income measure.
  3. South Dakota – South Dakota is a strong overall performer, doing best in productivity and output measures. Partly due to an enterprise-friendly regulatory structure, the state has 30% more finance industry employment than the national norm and has added 18% growth in finance employment since 2002. The state’s manufacturing sector actually gained jobs since 2002, led by growth in signs, chemicals, communications equipment, and construction equipment, all averaging more than $43,000 in earnings per worker.
  4. Maryland – Maryland landed in the top 20 or better on all seven performance metrics. Maryland saw strong growth in technical consulting and computer systems design, but especially private scientific research and design services, a sector more than 2.5 times as concentrated in Maryland than the nation as a whole and paying nearly $95,000 in earnings per worker.
  5. Wyoming – Wyoming’s growth is powered by a rapidly expanding energy cluster, which added more than 18,000 jobs since 2002 and now holds 30% of all employment in the state. The energy growth has spilled over into business services sectors such as environmental consulting, surveying and mapping, and testing laboratories. Its overall manufacturing supersector also gained jobs, seeing the fabricated metal and electrical equipment clusters begin to emerge.
  6. New York – While New York saw average job growth through the beginning of the decade, it has weathered the recession better than most other states, and its high productivity and productivity gains help place it among our top performers. Accounting for about 8% of all jobs in the state, the professional and technical services sector added more than 115,000 jobs for 15% growth.
  7. Texas – Texas has seen strong job growth this decade and has weathered the recession well, fueled by 20% expansion of a now 1.1 million job energy cluster. Recently machinery manufacturing and transportation equipment manufacturing clusters are emerging, both growing to more than 90,000 jobs. This has helped stimulate a 15% expansion in transportation and logistics including warehousing and storage and many freight and specialized trucking sectors.
  8. Iowa – A solid performer across most of our metrics Iowa’s strength is perhaps in its stability. The state’s largest cluster, agribusiness, food processing and technology, grew at a 1% rate since 2002, significantly better performing than the same group of industries nationally. Iowa’s other most competitive clusters include machinery manufacturing (farm and construction equipment, refrigeration and heating systems, and other commercial equipment) transportation and logistics, and advanced materials (search and navigation equipment and machine shops).
  9. Nebraska – Nebraska has added 15,000 jobs to its business and financial services cluster since 2002, led by management and technical consulting, management of enterprises, and credit intermediation, all adding at least 3,000 jobs and averaging $55,000 to $90,000 in earnings per worker. The state’s railroads and support industries and freight trucking support a strong transportation and warehousing cluster, and the state has seen a boom in marketing consulting and market research sectors.
  10. Montana – While Montana’s energy and mining clusters added a combined 8,400 high-paying jobs to the state since 2002, Montana’s greatest source of national dominance came from the collection of arts, entertainment, recreation, and visitor industries, perhaps a sign that the rest of the nation is beginning to discover the Big Sky country. Montana is also beginning to see the emergence of smaller clusters in chemicals, apparel and textiles, and fabricated metal products.

Growing Jobs: How Do They Do It?

A review of which states are high performing shows a diverse group—some big, some small; some rural, some urban; some inland, some coastal—but a closer examination shows a shared pattern of policies by these high performers.

There is no such thing as single a silver bullet strategy for job creation. Among our top ten performers, all ten have seen at least 4% job growth since 2002 in mid-level jobs requiring at least long term on-the-job training but less than a four-year degree. Five of the ten states increased those jobs more than 10%. At the same time all ten increased science, technology, engineering, and mathematics (STEM) jobs by at least 4% over the same period, with 7 of 10 growing STEM jobs at least 14%.29

An assessment of top performing states, regardless of by what measure, eventually gets down to a state’s ability to execute successful initiatives. Aside from minding the basics of primary education and supportive infrastructure, success begins with an understanding of a state’s economy and demographics, including its strong points and its gaps. States that can mobilize the relevant partners to put together the strategic networks to build upon those strengths while addressing the weaknesses will be winners in the long run.

Adequately financing any initiative is paramount to its success. Top performing states have come up with winning formulas often based on combining state funding with federal programs and private sources. As regional workforce skills gaps become more acute, non-governmental agencies and private enterprises more are willing to join new collaborative development projects.

Programs such as Kentucky’s “Bucks for Brains” which requires universities to match state funds with donations from philanthropists, corporations, foundations, and other non-profit agencies, or Florida’s use of American Recovery and Reinvestment Act (ARRA) funding in combination with existing state funds to tackle major infrastructure programs illustrate unique solutions to sufficiently financing winning initiatives.

Examples of strong partnerships featuring open communication are especially evident in high performing export states. Export programs are based upon effective communication between the importing country, the exporting manufacturer or business, and the state program helping to facilitate the connection.

The TexasOne program creates promotional materials to market the state and its manufacturers to importing countries and leads trade missions to importing countries and hosts reverse trade missions to the state. Nevada works with a network of trade representatives in targeted markets throughout Asia, North America and Europe, focused on cultivating distribution channels and facilitating opportunities for foreign direct investment in Nevada enterprises.

Many high performing states offer an array of corporate, manufacturing, and land tax programs. So too, many states are shying away from direct subsidies for promised job growth in favor of highly targeted tax credit programs that require direct investment by the firm or venture investors wherein the tax benefits are only realized after new jobs are in place. Other credit programs target historically underdeveloped geographical regions.

Other states such as North Dakota, Florida, and Mississippi have turned to comprehensive tort reform as another key element enterprise-friendliness. Whether these reforms are specific to a particular industry or issue, they ultimately help businesses, large and small, remain competitive and free of excessive burdens from excessive litigation.

Private sector and academic collaboration is one of the most readily identifiable attributes of high performing states across all measures. Whether it is successful innovation and entrepreneur programs such as Montana’s TechRanch, Oregon’s Innovation Council, Rhode Island’s Center for Innovation and Entrepreneurship, or job creation and economic development initiatives such as Momentum Mississippi, these private and academic partners are providing critical input, oversight, and resources to bolster the effectiveness of state efforts.

Many states are locating business incubators adjacent to universities in partnership with the schools while others are building laboratory spaces and other specialized infrastructure to offer to growing companies on an a la carte basis. In either case, this business and scientific infrastructure can reduce start-up costs for new enterprises and provide students the chance for experiential learning while earning their degrees.

While there are obviously other policies or initiatives that high performing states share there are some commonalities: building on momentum; delivering adequate funding for initiatives; developing strong relationships and communication strategies; enterprise-friendly tax and regulation systems; and vigorous collaboration between business, government, and education institutions.

Read the full report.

Praxis Strategy Group is an economic development, analysis, and strategic planning firm and a partner with the Flint Group

Joel Kotkin is executive editor of NewGeography.com and author of The Next Hundred Million: America in 2050

This article originally appeared in NewGeography.com and joint Joel Kotkin and Praxis Strategy Group publication