Posts Tagged ‘WestmorelandFlint’

Are You Inspired?

By Jacob Boie, July 15, 2010

I don’t think it would be too presumptuous to say that many of us were drawn to the creative field because of the potential for personal expression. It comes in tandem with the services we provide clients. Our work is not necessarily about us personally, but in the end, our fingerprints are all over it. Like any good craftsman, we take pride in our work. The ideal outcome for any project is where the client is thrilled with the results and we as creatives feel like proud parents sending our child off into the world.

This happens when we get excited about the work we’re doing. Sometimes it’s easy: you get a job that’s right up your alley and immerse yourself in it. Other times, projects can be challenging. It seems like what makes a creative professional really shine is the ability to make incredible things happen from the very constraints that seemed daunting at the outset.

I guess for this to happen you need to embrace the challenge and, somewhere along the way, wait for inspiration to strike. It may come to you in your sleep, it may come from a long intense brainstorm session, or it may be sparked by some existing work you’ve seen. However it comes, I think we all have our go-to places for quick inspiration. 

Here are a few I use regularly:

The Web: This one’s obvious, but the Internet is our direct line to what’s going on every day in the creative universe. These are some sites that I’m on almost daily: Behance, Abduzeedo, CardObserver, and Motionographer.

Books: I love books. In my opinion it’s impossible to replace the tactile experience of a good book with a digital screen. Here’s a couple I like:

How to Be a Graphic Designer Without Losing Your Soul by Adrian Shaughnessy

Green Graphic Design by Brian Dougherty

The Record Store: We’re lucky to be located right across the street from the only existing record store in town, the Electric Fetus. I go there on my lunch break from time to time just to look at album covers. It’s not the type of work I typically get to do, but it gets me jazzed nonetheless.

Music: Music and creativity go hand in hand. Sometimes it’s good to block out distractions and just get into a rhythm with your iTunes library.

Inspiration is a personal thing and it’s different for everyone. For some people it may be a good cup o’ joe and that perfect yacht-rock song, while for others it’s peaceful silence and a favorite quote. Whatever it may be, that inspiring thing plays a crucial role in the creative process.

What gets you motivated to do your best work? My perspective is that of a designer, but it would be interesting to hear what works for you.

Welcome to WF, Joel Wescott!

By Mike Malone, July 12, 2010

WestmorelandFlint’s newest employee, Joel Wescott, talks about his transition from California to Duluth and how inspiration is like soup.

Top Ten Tips for Professional Email Etiquette

By Amanda Rolfe, June 28, 2010

Email is one of the most frequently used forms of communication in the business world. The more we use it, the more it seems we stray from formal writing. The following list includes tips to writing more professional and effective emails. Feel free to add your own tips to the list.

1. Keep your message short and sweet. People don’t want to read unnecessary information. If it can’t be summarized easily, it might be worth a phone call or face-to-face conversation.

2. Use proper spelling, grammar and punctuation. Write an email as if you are writing a formal letter, especially if you are writing to someone outside of your organization. Always reread for typos and to make sure your point is clear. If you feel you have spent a lot of time editing, save it as a draft and go back to it later. You may catch things that you previously scanned over.

3. Keep your emotions in check. People sometimes find it easy to say things in electronic communication that they would never say to someone’s face. Avoid “flame mail”—if you receive an email that concerns you, have a conversation with the person. You may find that it is all a misunderstanding. Remember—once you hit send you can never take it back.

4. Use the high importance button sparingly. It’s kind of like the boy who cried wolf. If you use it too much, people will think that none of your messages are important.

5. DON’T WRITE IN ALL CAPS. This gives the feeling that you are yelling at someone.

6. Include contact information in your signature. Some things are not easily solved by email, and there may be instances where people need to call you or even mail something to you.

7. Include a subject in the subject line. This makes it easier for people to reference your emails. If you are emailing someone on a different subject than a previous correspondence, open a new email to avoid confusion. 

8. Keep formatting simple. Avoid using fancy backgrounds and crazy fonts. Some email systems only recognize simple text, so they may not be able to recognize the font in your message, making it impossible to read.  

9. Keep attachment file sizes to a minimum. If you are worried the recipient’s system may not be able to receive large files, make arrangements to send them a disc or post to a sharing site, such as www.yousendit.com, to avoid server problems.

10. Don’t send anything that you wouldn’t want your grandmother to see. People have been fired for inappropriate emails. Even if you delete it on your end, the recipient will still have it. If there is any question as to whether your message is appropriate, it probably isn’t.

A Technique for Producing Ideas

By Alan Josephson, June 24, 2010

How can a book first published in the 1940s still be relevant to today’s creative professionals? By answering a question that inspired Chicago-based Advertising Executive James Webb Young to write it in the first place. How do you get ideas?

I recently read this book in its entirety in about an hour (it’s all of 48 pages). For those of you who only have a few minutes, I will summarize it here.

Step 1 – The Gathering of Raw Materials
While it seems like an obvious first step, it is often overlooked or not taken seriously enough (probably because it looks like work). The work you put in is extremely important as it is the base for any ideas to come. Far too many people sit around waiting for inspiration to strike.

For this step, Young recommends using 3×5 cards and writing down any information gathered so that it can be spread out, categorized, and filed easily.

The materials which must be gathered are of two kinds: specific and general. In advertising, the specific are those relating to the product and to the people whom you wish to sell it to. General materials are of equal importance as ideas are nothing more than a new combination of existing elements. In advertising, an idea results from a new combination of specific knowledge about products and people—with general knowledge about life and events.

He likens it to a kaleidoscope. Every turn shifts bits of colored glass into a new relationship and reveals a new pattern. The mathematical possibilities of new combinations in the kaleidoscope are enormous, and the greater the number of pieces of glass in it, the greater the possibilities of new combinations.

When gathering information, dig deep. On the surface there often appears to be no differences at all, but if you go deep enough you will nearly always find that between every product and some consumers there is an individuality of relationship, which may lead to an idea.

Step 2 – The Working Over of These Materials
This part of the process is harder to describe in concrete terms because it goes on entirely in your head. Take the different bits of materials you gathered on your 3×5 cards and feel them all over with your mind. Take facts, turn them this way and that, look for the meaning of them, bring facts together, and see how they fit.  

What you are searching for is the relationship, a synthesis where everything comes together like a puzzle. When looking for meaning, don’t scan them too directly or too literally; facts often reveal their meaning more quickly this way. Like the winged messenger who’s wings could only be seen when looked at obliquely. It’s this part of the process that the truly creative excel, and the part in which they often earn their reputation for absentmindedness.

As you go through this process, two things will happen. First, tentative or partial ideas will come to you. Write down ANY that sprout. Never mind how crazy or incomplete they may seem.  

The second thing that will happen is that after a while, you will get very tired of trying to fit your puzzle pieces together. Keep trying. Your brain, much like the body, also has a second wind.

Step 3 – The Incubating Stage
When you feel you’ve reached a point of hopelessness and everything is a jumble in your mind with no clear insight anywhere, drop it and walk away. Do something that stimulates your imagination or emotions. Listen to music, play with your kids, go to a movie. You’ve gathered info and masticated it well; now it’s time for the digestive process to kick in.

Step 4 – Eureka! I have it!
If you have really done your part in the first three stages of the process, you will almost surely experience the fourth. Out of nowhere the idea will appear, sometimes when you are least expecting it.  

Young sites an example from Mr. Ives, the inventor of the half-tone printing process. “While operating my photo-stereotype process in Ithaca, I studied the problem of half-tone process. I went to bed one night in a state of brain-fag over the problem and the instant I woke in the morning saw before me, apparently projected on the ceiling, the completely worked-out process and equipment in operation.”

This is the way ideas come: after you have stopped straining for them and have passed through a period of rest and relaxation from the search.

Step 5 – The Final Shaping and Development of the Idea to Practical Usefulness
In the final step of the process, you have to take your little, newborn idea out into the cold world of reality and see how it holds up. Many seemingly good ideas are lost when trying to make them fit into the practical exigencies in which they must work.

If it holds true, a really good idea will have self-expanding capabilities. It should stimulate those who see it to add to it. Possibilities in it which you overlooked will come to light and grow into form.

Technology’s Toll: Is the Price of Being Connected Too High?

By kelly.harth, June 21, 2010

Saying technology has changed the way we live is an understatement.

I bet once upon a time you would have never dreamed of checking your email during lunch with a friend. Or dinner with your family. It would have been not only rude, but incredibly inconvenient. Today, in our “always on” culture, social norms and expectations are changing.

According to recent studies, so are our brains. You might have thought your ability to chat, text, surf the Net and make dinner for your family meant you were adept at multitasking. In fact, studies show that people who identify themselves as multitaskers are in fact the worst at it. Researchers believe our relationship with technology has actually changed the way our brains work. As reported in the New York Times series Your Brain on Computers, technology provides sudden bursts of information to which our brains respond with a release of dopamine. In other words, digital stimulation can be addictive. And it compromises our ability to focus and switch among tasks. (You may want to check out the series’ two interactive tests in which you can see how you measure up in these areas.)

Many of us have been feeling the technology creep for awhile as it invades more and more areas of our lives. New devices have eliminated the “where” of  being connected—you don’t have to sit at your desk to check email—but, perhaps of more significance, it also eliminated the “when.” That puts the burden of turning off on you.  

How has technology impacted your life?

Be the spark

By Sarah Libbon, June 14, 2010

I’m going to let you in on a little secret. Agencies get almost as excited about their work as parents with a brand new baby! And like any good parent, we like to brag a little about our creations, so here’s a page for the brag book.

The WestmorelandFlint team is proud to be helping the Duluth Children’s Museum ignite support for its capital campaign to relocate and expand. The fifth-oldest children’s museum in the nation, it has been offering unique play and learning experiences for children and families for over 80 years. Many of us at WestmorelandFlint have either “grown up” in the museum or are now bringing our children to “spark their imaginations.”

Our work with the museum began with a communications strategy for the museum’s capital campaign that is now being implemented in numerous ways, including a case statement, kick-off event plans and invitations, a progress display, business cards, and there’s more to come!

Our goal was to create communication materials that would convey the museum’s commitment to children, families, learning and the environment. Working alongside the Duluth Children’s Museum staff, board and capital campaign committee, we created the campaign theme “Be the Spark.” The colors, photos and graphic elements of these pieces convey play, learning and fun. The business cards even have an actual spinning pinwheel, representing the museum’s logo.

Take a look at the pieces we created for the museum and let us know what you think. We hope they will inspire you to be the spark and light the way for children for generations to come.

20600_3_invite2                                              DCM_bizcard
 

 

 
 

DCMPostcard2 

 
 

DCMPostcard

Feeding our app-etite

By Ken Zakovich, June 7, 2010

Apps are huge right now—as in asteroid-plummeting-to-Earth huge. They started on phones, and have quickly expanded to televisions. Who knows where they’ll wind up next? The reason for their popularity is well, simple. Meaning they’re simple to use and help simplify tasks like finding a restaurant or keeping up on the latest news. Companies are developing more than just useful programs. They’re finding new ways to market their business in an organic way.

For example, let’s say the brand is Miracle-Gro. Wouldn’t an app that reminds you to water your plants be helpful? Yes, and it would illustrate that the company cares about the health of your plants and how happy they make you feel. It helps position Miracle-Gro as an expert in plant care. And while the app should only be about watering plants, if you wanted to go further, then Miracle-Gro has a website, products and answers for you.

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Do apps like MasterCard’s ATM Hunter, Weber’s On the Grill, Vans Hub by Genwi LLC, or myStarbucks need to exist? Absolutely, and they should be the best in their category. The consumer can be engaged anywhere, not just in your store or when using your product. They are now actively sharing in an experience when they need you. This is a big payoff because it is hard for customers to let go of brand relationships when they become connected in new and emotional ways.

Is this thing working? Two schools of thought on measuring effectiveness of social media

By Jessica Stauber, May 21, 2010

Have you dipped your toes into the vast world of social media? Maybe you’re slowly stepping into Facebook or beginning to chirp a few Tweets. Or you could be “all in,” using several social media tools to interact with your key audiences.

Whatever the case, how do you know if the time and effort you’re putting into social media is working? According to leading social media expert Jay Baer, there are two schools of thought: the pet naming program and the baby naming program. It’s a round-about analogy, but worth the read.

In a nutshell, as with any marketing effort, start with a strategic plan. Among other things, the plan must include the specific objectives you want to achieve, as well as how you’re going to measure whether you’ve achieved them.

Make your goals realistic and know they won’t happen overnight. But by methodically working a well-thought-out plan, you will reach your goals.

If you want help developing a social media strategic plan, we’d love to be your partner. Or if you have any questions, shoot me a note.

The States and Economic Development, Identifying Top Performers

By Dave Roby, May 12, 2010

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This is an excerpt from “Enterprising States: Creating Jobs, Economic Development, and Prosperity in Challenging Times” authored by Praxis Strategy Group and Joel Kotkin. The entire report is available at the National Chamber Foundation website, including highlights of top performing states and profiles of each state’s economic development efforts.

States throughout American history have done everything they can to cultivate, attract, retain, and grow the businesses that comprise the most fundamental building blocks of their economy. Even in today’s volatile global economy states with severe unemployment and budget woes can point to policies, programs, and investments that foster new economic opportunities and create jobs.

Read the full report.

Read part one in this series: The Jobs Imperative: Power to the States

Many state economic development organizations were originally established with business recruitment and attraction as their primary focus. But today’s mix of state approaches to economic development has moved well beyond earlier, sometimes singularly focused attempts to lure footloose businesses with huge financial incentives and/or by offering a business climate based on cheap labor, low taxes, and lenient regulations.

States, nonetheless, still compete with each other for companies in “traded sectors” and jobs in the global economy, either directly or by virtue of unique assets and resources, and this sometimes involves financial incentives and tax abatements. But there is growing momentum among governors and state legislatures to grow their economies from within by creating a new set of competitive advantages that include building human capital through workforce development and training, harnessing the power of science and technology assets, making strategic investments in infrastructure, reaching out to global markets, developing opportunities related to energy and the environment, and spurring entrepreneurship and innovation.

Generally, state economic development efforts include an interrelated array of policies, programs and investments, falling into three major categories: (1) an entrepreneurial approach focusing on new business and technology-based development, oftentimes with a focus on bolstering productivity and innovation; (2) recruitment, expansion, and retention strategies emphasizing financial incentives or investments and other programs, including international trade and export promotion; and (3) “fertile soil” policies28 that create the conditions for growth that will benefit almost any type of business by streamlining governmental regulation, optimizing taxes, investing in infrastructure, and/or by providing a better-educated, more highly skilled work force.

While it is up to state governors and legislators to set the environment for development to flourish, ultimately economic development success is defined by execution at the local and regional level. With well designed state-implemented development tools, effective workforce development and skills training systems, and strong infrastructure, states can give local economic developers the power to assist the growing businesses, to broker the key partnerships, and to lead the key initiatives that create the jobs needed to sustain our growing population.

Most of all, states must carefully weigh policy to refrain from constructing barriers to private enterprise growth. Many of the most effective economic development initiatives start from grassroots efforts or private sector business leaders, so supporting these efforts from the state level is imperative.

Measuring the States: A List of the Top Performers
A primary goal of any state economic development program is not only to increase the number of jobs in the state, but to improve the quality of jobs and the overall prosperity of the state’s residents.

This study combines metrics for each economic development policy area to measure overall high performers in each policy topic area. States are compared in each metric and top states are determined by a composite comparison of all metrics in overall performance and in each policy area. For a full description of all metrics and results for each state as well as top performers in exports, innovation, workforce development, infrastructure, and tax and regulation, see the full report.

To establish the overall best performers we combined measures of Job growth rate since 2000 and since 2007; Gross State Product (GSP) measures: real GSP growth since 2000, GSP per job 2008, Growth in GSP per job 2000-2008; and income: per capita personal income growth 2000-2009 and median four person family income adjusted for cost of living, 2009.

Top Overall Growth Performers

  1. North Dakota – While North Dakota’s low unemployment and recession resistance is often attributed to healthy agriculture and energy sectors, its construction and manufacturing sectors are relatively healthy and the state has seen 42% job growth in professional and technical services and 36% in management of companies since 2002. North Dakota is the top job performer since the 2007 peak and is fifth since 2000. The state also places first in growth in GSP per job (productivity increase), second in GSP growth and third in per capita income growth. Recent investments in research and development (R&D) infrastructure are beginning to pay off as the state is the fastest growing in science, technology, engineering, and mathematics (STEM) job growth.
  2. Virginia – Already a professional and technical services powerhouse in 2002, Virginia added another 135,000 jobs in that sector since that time, fueled by 90,000 new jobs in computer systems design and management and technical consulting services. The state’s high incomes and slightly below average cost of living placed it first on our cost of living adjusted family income measure.
  3. South Dakota – South Dakota is a strong overall performer, doing best in productivity and output measures. Partly due to an enterprise-friendly regulatory structure, the state has 30% more finance industry employment than the national norm and has added 18% growth in finance employment since 2002. The state’s manufacturing sector actually gained jobs since 2002, led by growth in signs, chemicals, communications equipment, and construction equipment, all averaging more than $43,000 in earnings per worker.
  4. Maryland – Maryland landed in the top 20 or better on all seven performance metrics. Maryland saw strong growth in technical consulting and computer systems design, but especially private scientific research and design services, a sector more than 2.5 times as concentrated in Maryland than the nation as a whole and paying nearly $95,000 in earnings per worker.
  5. Wyoming – Wyoming’s growth is powered by a rapidly expanding energy cluster, which added more than 18,000 jobs since 2002 and now holds 30% of all employment in the state. The energy growth has spilled over into business services sectors such as environmental consulting, surveying and mapping, and testing laboratories. Its overall manufacturing supersector also gained jobs, seeing the fabricated metal and electrical equipment clusters begin to emerge.
  6. New York – While New York saw average job growth through the beginning of the decade, it has weathered the recession better than most other states, and its high productivity and productivity gains help place it among our top performers. Accounting for about 8% of all jobs in the state, the professional and technical services sector added more than 115,000 jobs for 15% growth.
  7. Texas – Texas has seen strong job growth this decade and has weathered the recession well, fueled by 20% expansion of a now 1.1 million job energy cluster. Recently machinery manufacturing and transportation equipment manufacturing clusters are emerging, both growing to more than 90,000 jobs. This has helped stimulate a 15% expansion in transportation and logistics including warehousing and storage and many freight and specialized trucking sectors.
  8. Iowa – A solid performer across most of our metrics Iowa’s strength is perhaps in its stability. The state’s largest cluster, agribusiness, food processing and technology, grew at a 1% rate since 2002, significantly better performing than the same group of industries nationally. Iowa’s other most competitive clusters include machinery manufacturing (farm and construction equipment, refrigeration and heating systems, and other commercial equipment) transportation and logistics, and advanced materials (search and navigation equipment and machine shops).
  9. Nebraska – Nebraska has added 15,000 jobs to its business and financial services cluster since 2002, led by management and technical consulting, management of enterprises, and credit intermediation, all adding at least 3,000 jobs and averaging $55,000 to $90,000 in earnings per worker. The state’s railroads and support industries and freight trucking support a strong transportation and warehousing cluster, and the state has seen a boom in marketing consulting and market research sectors.
  10. Montana – While Montana’s energy and mining clusters added a combined 8,400 high-paying jobs to the state since 2002, Montana’s greatest source of national dominance came from the collection of arts, entertainment, recreation, and visitor industries, perhaps a sign that the rest of the nation is beginning to discover the Big Sky country. Montana is also beginning to see the emergence of smaller clusters in chemicals, apparel and textiles, and fabricated metal products.

Growing Jobs: How Do They Do It?

A review of which states are high performing shows a diverse group—some big, some small; some rural, some urban; some inland, some coastal—but a closer examination shows a shared pattern of policies by these high performers.

There is no such thing as single a silver bullet strategy for job creation. Among our top ten performers, all ten have seen at least 4% job growth since 2002 in mid-level jobs requiring at least long term on-the-job training but less than a four-year degree. Five of the ten states increased those jobs more than 10%. At the same time all ten increased science, technology, engineering, and mathematics (STEM) jobs by at least 4% over the same period, with 7 of 10 growing STEM jobs at least 14%.29

An assessment of top performing states, regardless of by what measure, eventually gets down to a state’s ability to execute successful initiatives. Aside from minding the basics of primary education and supportive infrastructure, success begins with an understanding of a state’s economy and demographics, including its strong points and its gaps. States that can mobilize the relevant partners to put together the strategic networks to build upon those strengths while addressing the weaknesses will be winners in the long run.

Adequately financing any initiative is paramount to its success. Top performing states have come up with winning formulas often based on combining state funding with federal programs and private sources. As regional workforce skills gaps become more acute, non-governmental agencies and private enterprises more are willing to join new collaborative development projects.

Programs such as Kentucky’s “Bucks for Brains” which requires universities to match state funds with donations from philanthropists, corporations, foundations, and other non-profit agencies, or Florida’s use of American Recovery and Reinvestment Act (ARRA) funding in combination with existing state funds to tackle major infrastructure programs illustrate unique solutions to sufficiently financing winning initiatives.

Examples of strong partnerships featuring open communication are especially evident in high performing export states. Export programs are based upon effective communication between the importing country, the exporting manufacturer or business, and the state program helping to facilitate the connection.

The TexasOne program creates promotional materials to market the state and its manufacturers to importing countries and leads trade missions to importing countries and hosts reverse trade missions to the state. Nevada works with a network of trade representatives in targeted markets throughout Asia, North America and Europe, focused on cultivating distribution channels and facilitating opportunities for foreign direct investment in Nevada enterprises.

Many high performing states offer an array of corporate, manufacturing, and land tax programs. So too, many states are shying away from direct subsidies for promised job growth in favor of highly targeted tax credit programs that require direct investment by the firm or venture investors wherein the tax benefits are only realized after new jobs are in place. Other credit programs target historically underdeveloped geographical regions.

Other states such as North Dakota, Florida, and Mississippi have turned to comprehensive tort reform as another key element enterprise-friendliness. Whether these reforms are specific to a particular industry or issue, they ultimately help businesses, large and small, remain competitive and free of excessive burdens from excessive litigation.

Private sector and academic collaboration is one of the most readily identifiable attributes of high performing states across all measures. Whether it is successful innovation and entrepreneur programs such as Montana’s TechRanch, Oregon’s Innovation Council, Rhode Island’s Center for Innovation and Entrepreneurship, or job creation and economic development initiatives such as Momentum Mississippi, these private and academic partners are providing critical input, oversight, and resources to bolster the effectiveness of state efforts.

Many states are locating business incubators adjacent to universities in partnership with the schools while others are building laboratory spaces and other specialized infrastructure to offer to growing companies on an a la carte basis. In either case, this business and scientific infrastructure can reduce start-up costs for new enterprises and provide students the chance for experiential learning while earning their degrees.

While there are obviously other policies or initiatives that high performing states share there are some commonalities: building on momentum; delivering adequate funding for initiatives; developing strong relationships and communication strategies; enterprise-friendly tax and regulation systems; and vigorous collaboration between business, government, and education institutions.

Read the full report.

Praxis Strategy Group is an economic development, analysis, and strategic planning firm and a partner with the Flint Group

Joel Kotkin is executive editor of NewGeography.com and author of The Next Hundred Million: America in 2050

This article originally appeared in NewGeography.com and joint Joel Kotkin and Praxis Strategy Group publication


The “Like” Button Shares Your Tastes With the World

By Libby Issendorf, April 29, 2010

Libby Issendorf, digital media strategist with the Flint Group, discusses the latest Facebook updates. She talks about the “like” button and how that provides many insights into users’ personalities. Is it a good thing? And how can it be used as a marketing tool? Libby shares her insights and invites your comments.